:root{--scw-bg-primary:#fff;--scw-bg-secondary:#f8fafc;--scw-bg-tertiary:#f1f5f9;--scw-text-primary:#1e293b;--scw-text-secondary:#475569;--scw-text-muted:#64748b;--scw-border:#e2e8f0;--scw-border-light:#f1f5f9;--scw-brand:#2563eb;--scw-brand-hover:#1d4ed8;--scw-brand-light:#eef2ff;--scw-success:#10b981;--scw-success-light:#d1fae5;--scw-danger:#ef4444;--scw-gray:#94a3b8;--scw-gray-light:#cbd5e1;--scw-shadow:#00000026;--scw-shadow-lg:#0003;--scw-overlay:#00000080}@media (prefers-color-scheme:dark){:root{--scw-bg-primary:#1e293b;--scw-bg-secondary:#0f172a;--scw-bg-tertiary:#334155;--scw-text-primary:#f1f5f9;--scw-text-secondary:#cbd5e1;--scw-text-muted:#94a3b8;--scw-border:#334155;--scw-border-light:#1e293b;--scw-brand:#3b82f6;--scw-brand-hover:#60a5fa;--scw-brand-light:#1e3a5f;--scw-success:#34d399;--scw-success-light:#064e3b;--scw-danger:#f87171;--scw-gray:#64748b;--scw-gray-light:#475569;--scw-shadow:#0000004d;--scw-shadow-lg:#0006;--scw-overlay:#000000b3}}.dark-mode{--scw-bg-primary:#1e293b;--scw-bg-secondary:#0f172a;--scw-bg-tertiary:#334155;--scw-text-primary:#f1f5f9;--scw-text-secondary:#cbd5e1;--scw-text-muted:#94a3b8;--scw-border:#334155;--scw-border-light:#1e293b;--scw-brand:#3b82f6;--scw-brand-hover:#60a5fa;--scw-brand-light:#1e3a5f;--scw-success:#34d399;--scw-success-light:#064e3b;--scw-danger:#f87171;--scw-gray:#64748b;--scw-gray-light:#475569;--scw-shadow:#0000004d;--scw-shadow-lg:#0006;--scw-overlay:#000000b3}.light-mode{--scw-bg-primary:#fff;--scw-bg-secondary:#f8fafc;--scw-bg-tertiary:#f1f5f9;--scw-text-primary:#1e293b;--scw-text-secondary:#475569;--scw-text-muted:#64748b;--scw-border:#e2e8f0;--scw-border-light:#f1f5f9;--scw-brand:#2563eb;--scw-brand-hover:#1d4ed8;--scw-brand-light:#eef2ff;--scw-success:#10b981;--scw-success-light:#d1fae5;--scw-danger:#ef4444;--scw-gray:#94a3b8;--scw-gray-light:#cbd5e1;--scw-shadow:#00000026;--scw-shadow-lg:#0003;--scw-overlay:#00000080}.store-chat-widget-button{background:var(--scw-brand);color:#fff;cursor:pointer;width:56px;height:56px;box-shadow:0 4px 12px var(--scw-shadow);z-index:1000;border:none;border-radius:50%;justify-content:center;align-items:center;transition:all .3s;display:flex;position:fixed;bottom:24px;right:24px}.store-chat-widget-button:hover{background:var(--scw-brand-hover);box-shadow:0 6px 16px var(--scw-shadow-lg);transform:scale(1.05)}.store-chat-modal-overlay{background:var(--scw-overlay);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1001;justify-content:flex-end;align-items:flex-end;animation:.2s fadeIn;display:flex;position:fixed;inset:0}.store-chat-modal{background:var(--scw-bg-primary);width:900px;height:650px;box-shadow:0 8px 24px var(--scw-shadow-lg);border:1px solid var(--scw-border);border-radius:16px;flex-direction:column;animation:.3s slideUp;display:flex;position:fixed;bottom:90px;right:24px;overflow:hidden}.store-chat-header{background:var(--scw-brand);color:#fff;justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.store-chat-header-info{align-items:center;gap:12px;display:flex}.chat-header-icon{font-size:24px}.store-chat-header-info h3{margin:0;font-size:18px;font-weight:600}.store-chat-header-info p{opacity:.9;margin:4px 0 0;font-size:12px}.chat-close-btn{color:var(--scw-danger);cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;transition:background .2s;display:flex}.chat-close-btn:hover{background:#fff3}.store-chat-container{flex:1;display:flex;overflow:hidden}.customers-sidebar{border-right:1px solid var(--scw-border);background:var(--scw-bg-secondary);flex-direction:column;width:320px;display:flex}.customers-search{border-bottom:1px solid var(--scw-border);padding:16px;position:relative}.customers-search .search-icon{color:var(--scw-text-muted);font-size:14px;position:absolute;top:50%;left:28px;transform:translateY(-50%)}.customers-search input{border:1px solid var(--scw-border);background:var(--scw-bg-primary);width:100%;color:var(--scw-text-primary);border-radius:8px;padding:10px 12px 10px 36px;font-size:14px;transition:all .2s}.customers-search input:focus{border-color:var(--scw-brand);outline:none;box-shadow:0 0 0 3px #3b82f61a}.customers-search input::placeholder{color:var(--scw-text-muted)}.customers-list{flex:1;padding:8px 0;overflow-y:auto}.customers-list::-webkit-scrollbar{width:6px}.customers-list::-webkit-scrollbar-track{background:var(--scw-border);border-radius:10px}.customers-list::-webkit-scrollbar-thumb{background:var(--scw-brand);border-radius:10px}.customers-list::-webkit-scrollbar-thumb:hover{background:var(--scw-brand-hover)}.customer-item{cursor:pointer;border-left:3px solid #0000;align-items:center;gap:12px;padding:12px 16px;transition:all .2s;display:flex}.customer-item:hover{background:var(--scw-bg-tertiary)}.customer-item.active{background:var(--scw-brand-light);border-left-color:var(--scw-brand)}.customer-avatar{flex-shrink:0;width:48px;height:48px;position:relative}.avatar-placeholder{background:linear-gradient(135deg, var(--scw-brand), var(--scw-brand-hover));color:#fff;border-radius:50%;justify-content:center;align-items:center;width:100%;height:100%;font-size:18px;font-weight:600;display:flex}.online-status{border:2px solid var(--scw-bg-primary);border-radius:50%;width:12px;height:12px;position:absolute;bottom:2px;right:2px}.online-status.online{background:var(--scw-success)}.online-status.offline{background:var(--scw-gray)}.customer-info{flex:1;min-width:0}.customer-name{justify-content:space-between;align-items:center;margin-bottom:4px;display:flex}.customer-name span:first-child{color:var(--scw-text-primary);font-size:14px;font-weight:600}.unread-badge{background:var(--scw-brand);color:#fff;border-radius:12px;padding:2px 6px;font-size:11px;font-weight:500}.customer-last-message{justify-content:space-between;align-items:center;gap:8px;display:flex}.customer-last-message p{color:var(--scw-text-muted);white-space:nowrap;text-overflow:ellipsis;flex:1;margin:0;font-size:12px;overflow:hidden}.message-time{color:var(--scw-text-muted);flex-shrink:0;font-size:10px}.chat-area{background:var(--scw-bg-primary);flex-direction:column;flex:1;display:flex}.chat-area-header{border-bottom:1px solid var(--scw-border);background:var(--scw-bg-primary);padding:16px 20px}.customer-details{align-items:center;gap:16px;display:flex}.customer-avatar-large{flex-shrink:0;width:56px;height:56px;position:relative}.avatar-placeholder-large{background:linear-gradient(135deg, var(--scw-brand), var(--scw-brand-hover));color:#fff;border-radius:50%;justify-content:center;align-items:center;width:100%;height:100%;font-size:24px;font-weight:600;display:flex}.online-status-large{border:2px solid var(--scw-bg-primary);border-radius:50%;width:14px;height:14px;position:absolute;bottom:4px;right:4px}.online-status-large.online{background:var(--scw-success)}.online-status-large.offline{background:var(--scw-gray)}.customer-info-details h4{color:var(--scw-text-primary);margin:0 0 4px;font-size:16px;font-weight:600}.customer-contact{color:var(--scw-text-muted);align-items:center;gap:8px;margin-bottom:4px;font-size:12px;display:flex}.customer-contact svg{font-size:12px}.last-active{color:var(--scw-gray);margin:0;font-size:11px}.chat-messages{background:var(--scw-bg-secondary);flex-direction:column;flex:1;gap:12px;padding:20px;display:flex;overflow-y:auto}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:var(--scw-border);border-radius:10px}.chat-messages::-webkit-scrollbar-thumb{background:var(--scw-brand);border-radius:10px}.chat-messages::-webkit-scrollbar-thumb:hover{background:var(--scw-brand-hover)}.chat-message{animation:.2s messageSlide;display:flex}.store-message{justify-content:flex-end}.customer-message{justify-content:flex-start}.message-bubble{word-wrap:break-word;border-radius:12px;max-width:70%;padding:10px 14px;position:relative}.store-message .message-bubble{background:var(--scw-brand);color:#fff;border-bottom-right-radius:4px}.customer-message .message-bubble{background:var(--scw-bg-primary);color:var(--scw-text-primary);border:1px solid var(--scw-border);border-bottom-left-radius:4px}.message-bubble p{word-wrap:break-word;margin:0;font-size:14px;line-height:1.4}.message-footer{justify-content:flex-end;align-items:center;gap:6px;margin-top:4px;display:flex}.message-time{opacity:.7;font-size:10px}.status-icon{font-size:10px}.status-icon.sent{opacity:.7;color:var(--scw-text-muted)}.status-icon.delivered{opacity:.9;color:var(--scw-text-muted)}.status-icon.read{opacity:1;color:var(--scw-success)}.chat-input-area{border-top:1px solid var(--scw-border);background:var(--scw-bg-primary);align-items:flex-end;gap:12px;padding:16px 20px;display:flex}.chat-input-area textarea{border:1px solid var(--scw-border);resize:none;background:var(--scw-bg-primary);max-height:100px;color:var(--scw-text-primary);border-radius:20px;flex:1;padding:10px 16px;font-family:inherit;font-size:14px;transition:border-color .2s}.chat-input-area textarea:focus{border-color:var(--scw-brand);outline:none}.chat-input-area textarea::placeholder{color:var(--scw-text-muted)}.chat-input-area button{background:var(--scw-brand);color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:50px;height:50px;transition:all .2s;display:flex}.chat-input-area button:hover:not(:disabled){background:var(--scw-brand-hover);transform:scale(1.05)}.chat-input-area button:disabled{opacity:.5;cursor:not-allowed}.no-customer-selected{text-align:center;height:100%;color:var(--scw-text-muted);flex-direction:column;justify-content:center;align-items:center;padding:40px;display:flex}.no-customer-icon{opacity:.5;color:var(--scw-text-muted);margin-bottom:16px;font-size:64px}.no-customer-selected h3{color:var(--scw-text-primary);margin:0 0 8px;font-size:18px}.no-customer-selected p{margin:0;font-size:14px}.loading-customers,.chat-loading{color:var(--scw-text-muted);flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:40px;display:flex}.loading-spinner-small{border:3px solid var(--scw-border);border-top-color:var(--scw-brand);border-radius:50%;width:32px;height:32px;animation:.8s linear infinite spin}.no-customers{color:var(--scw-text-muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:40px;display:flex}.no-customers svg{opacity:.5;color:var(--scw-text-muted);font-size:48px}.chat-empty{text-align:center;height:100%;color:var(--scw-text-muted);flex-direction:column;justify-content:center;align-items:center;gap:12px;display:flex}.chat-empty svg{opacity:.5;color:var(--scw-text-muted);font-size:48px}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes messageSlide{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width:768px){.store-chat-modal{width:calc(100vw - 32px);height:calc(100vh - 100px);bottom:16px;left:16px;right:16px}.store-chat-widget-button{bottom:16px;right:16px}.customers-sidebar{width:280px}.customer-avatar{width:40px;height:40px}.avatar-placeholder{font-size:14px}}@media (max-width:640px){.store-chat-container{flex-direction:column}.chat-area{order:2;height:300px;overflow:auto}.customers-sidebar{border-right:none;border-bottom:1px solid var(--scw-border);width:100%;max-height:200px}.customer-avatar{width:36px;height:36px}.avatar-placeholder{font-size:12px}.customer-info-details h4{font-size:14px}.customer-contact{font-size:10px}.store-chat-modal{width:calc(100vw - 24px);height:calc(100vh - 80px);bottom:12px;left:12px;right:12px}.store-chat-header-info h3{font-size:16px}.chat-area-header{padding:12px 16px}.customer-details{gap:12px}.customer-avatar-large{width:44px;height:44px}.avatar-placeholder-large{font-size:18px}.message-bubble{max-width:85%}.message-bubble p{font-size:12px}.chat-input-area{padding:12px 16px}.chat-input-area textarea{font-size:12px}.chat-input-area button{width:40px;height:40px}}@media (max-width:380px){.store-chat-modal{width:calc(100vw - 16px);left:8px;right:8px}.customers-sidebar{max-height:180px}.customer-name span:first-child{font-size:12px}.customer-last-message p{font-size:10px}.chat-messages{padding:12px}.message-bubble{max-width:90%}}